F.A.Q

Customer

How do I place an order on Vaper To Vaper?

  1. Click on a Product picture or product name to see more detailed information. To place your order, choose the quantity, and click ‘Add to cart’ Once you are ready to pay go to your cart. In your shopping cart page you can add a coupon code if any, change the quantity, update the cart or proceed to checkout.
  2. Enter the required information under billing details. If you want to ship to a different address you will be invited to provide the address in the notes section. Before clicking “Proceed To PayPal », please check your order details carefully.
  3. After confirming your order, you will be automatically taken to the PayPal page. If you have a PayPal account login with your credentials to use your balance to pay your order, otherwise you will be invited to enter your credit card information.

 

How can I track my order?
Once you have submitted your order, you will receive an order confirmation by email to confirm that your order has been received. This email will contain your order number and your shipping address. Once the seller ships your order, you will receive a shipment confirmation via email including your tracking Url and your tracking number.

 

How can I change/cancel my order?
Unfortunately, once an order has been shipped, it cannot be changed or cancelled. If you are not fully satisfied with your purchase, you will have the option of returning/exchanging if the seller offers it.

 

Is it safe to shop online at Vaper To Vaper?
We are very proud to offer our customers a fully secure shopping environment. We use the PayPal payment solution for processing online payments on Vaper To Vaper, therefore none of your credit information is recorded in our databases . By using PayPal, you can choose between paying with your credit card (Visa or MasterCard) or through your PayPal account if you already have a PayPal account. Otherwise you can easily and in a few minutes create a PayPal account and connect it to your bank account or credit card.e.

BECOME A SELLER ON VAPER TO VAPER

Why should I sell on Vaper To Vaper?

Vaper To Vaper provides you with:

  • A responsive website 
  • A secured and convivial platform for passionate vapers 
  • University : Learn step-by-step how to create and manage your store on Vaper To Vaper.
  • A dedicated support via email and online chat
  • Performance-based: We only make money when you do. We promote your products through our channels – all free of charge! More revenues for you, for only a small fee per order (20%)

 

Here’s an overview of what you get as a seller on Vaper To Vaper

 

  • Create your own store
  • Link your store to your social media profiles
  • Add and manage products
  • Manage orders
  • Create and manage shipping 
  • Display your return policies 
  • Get your sales report 
  • Export your sales report in csv
  • Get paid via PayPal once the order completed.

 

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